Context is very important to understanding. For instance if I told you I was running down the street with a machine gun shooting anything that moved, you would say, "Oh, how horrible! Are you some crazy shooter like Henry Ching-Chow up in Virginia?" And then if I said no, I was shooting this machine gun while behind enemy lines in Vietnam then you would say, "Oh, then your actions make perfect sense." Context is important.

Similarly, yesterday evening even I myself, as I typed about on-the-job events, thought, Gee, maybe I'm overreacting. Maybe I'm being a brash impudent. Then I got up this morning and sat down in my chair at work and realized no, I was on-target. If I sit there and see the same mistakes and misinformation being spread, and see the same policies confusing, pissing off and losing customes, and I have a proven track record of sorting through and fixing this same crap, is it wrong to say that if I was moved on up the totem pole to a position of real influence maybe I could fix the machine on a larger scale? Not at all! Makes perfect sense. Is it wrong to say perhaps I'm being wasted sitting there in a gray box, obscured from sunlight, repeating the same ol' lines to the same ol' questions over and over? Nope.

Another point to consider is that "complaining" rhymes with "entertaining," and my complaints are always entertaining. My open carping and bitching usually causes tittering and guffawing in my fellow phone drones because they have the same experiences, only they don't perceive them so sharply or express them so...vehemently. So my "complaining" actually usually oils the day for everyone.

Since I have learned everyone enjoys some good anecdotes from the world of phone droning I shall share two really "good"(i.e. miserable) phone drone stories with you on Saturday. Do you think you'll be able to sleep?

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